Getting Started With Omnichannel Retail: How to Build a Brand Community
Building a brand community can sound like a daunting task, even to the most seasoned marketers. Here are some ideas to get you started.
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Customer Experience
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5 Ways to Optimize Your Customer Reviews Program for Conversions
Are your customer reviews optimized for conversions? Let’s take a closer look at five ways to make some improvements.
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How to Create Customer Loyalty for Your Shopify Store
Check out these customer loyalty strategies that will help scale up and optimize your Shopify store experience while increasing repeat buyers.
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The Dos and Don'ts of a Great Loyalty Rewards Program
Here are the dos and don’ts when getting started on creating a successful loyalty rewards program to boost revenue and customer retention.
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9 Ways to Keep Customers Happy When Instant Shipping Isn’t an Option
There are ways to innovate the shipping experience. Learn how to improve your customer experience when instant shipping isn’t an option.
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Bohemian Mama: How They Achieved 340% YoY Growth During the Pandemic
Learn the marketing mix Bohemian Mama used to astronomically increase their year-over-year (YoY) growth — even in the midst of a pandemic.
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Appointed: How Customer Loyalty Helped Double Their Year-Over-Year Growth
Appointed, an ecommerce shop that carries notebooks and desk tools, is on a mission to design beautiful tools to inspire beautiful work.
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DRO: How This Streetwear Brand Keeps an 80% Customer Retention Rate
From the streets of LA to the shelves of leading retailers such as Zumiez, DRO has been on a wild, gritty, and glamorous growth journey.
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D2C Brand Spotlight: How Benedetta Keeps an 80% Customer Return Rate
In this D2C brand spotlight, we dig into the origins of the skincare brand Benedetta and their customer-centric marketing approach.
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